Shipping Policy — ETYGEM Gemstone Jewelry Delivery
At ETYGEM, we are committed to delivering your beautiful gemstone jewelry safely and efficiently. This shipping policy explains how we handle jewelry shipping, delivery timeframes, costs, and tracking for all orders placed on etygem.com.
Processing Time for Jewelry Orders
All ETYGEM gemstone jewelry orders are carefully inspected and packaged by our team before shipping. Standard processing time is 1-3 business days. Orders placed during peak seasons (November–January) may require additional processing time.
Custom or personalized jewelry orders require 3-7 business days for production before shipping. You will receive an estimated delivery date in your order confirmation email.
Shipping Methods & Costs
We offer multiple jewelry shipping options to suit your needs:
- Standard Shipping (7-15 Business Days): Free on qualifying jewelry orders. Ideal for customers who are not in a rush and want affordable jewelry delivery.
- Express Shipping (5-8 Business Days): A flat rate applies. Recommended for customers who need their gemstone jewelry faster.
- Priority Shipping (3-5 Business Days): Fastest available option for urgent jewelry needs. Additional fees apply.
International Jewelry Shipping
ETYGEM offers jewelry shipping worldwide to over 100 countries. International orders are shipped via trusted carriers with full tracking and insurance included. Please note:
- Customs duties, taxes, and import fees are the responsibility of the recipient and are not included in our shipping fees.
- Some countries may impose additional restrictions on gemstone jewelry imports. We are not responsible for delays caused by customs clearance.
- All international jewelry shipments are fully insured for the full declared value of the goods.
Packaging Your Gemstone Jewelry
We take packaging seriously. Every piece of ETYGEM gemstone jewelry is placed in a protective jewelry box, wrapped in soft material, and shipped in a discreet, padded mailer. Delicate gemstone rings and earrings receive extra padding to ensure they arrive in perfect condition.
Tracking Your Jewelry Order
Once your gemstone jewelry ships, you will receive an email with a tracking number. You can track your order status at any time through our website or by clicking the tracking link in your shipping confirmation email. All orders include signature confirmation for your security and peace of mind.
Free Shipping Jewelry Offers
ETYGEM frequently offers free shipping jewelry promotions. Check our homepage or sign up for our newsletter to receive notifications of free shipping events. Orders meeting the qualifying threshold automatically receive free standard shipping at checkout.
Delays & Issues
If your gemstone jewelry has not arrived within the expected timeframe, please check your tracking information first. If the tracking shows no movement or indicates a delivery issue, contact our jewelry support team immediately and we will investigate and resolve the matter promptly.